Rescue My Bookkeeping
Messy Xero file, bank accounts that won’t reconcile, or months behind?
We'll work out what's gone wrong, fix it in the right order and get your accounts back on track.
No judgement. We've seen it all.
Common problems we fix
Bookkeeping rarely goes wrong all at once. A missed month, a duplicated feed or a few transactions coded in a hurry, and before long the numbers can't be trusted. Here's what we see most often:
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Your Xero balance doesn't match your bank statement. Usually it's missing or wrong opening balances, gaps or duplicates in the bank feed, deleted statement lines, or transactions matched to the wrong item.
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The same expense entered twice, for example as a bill and as spend money, or transactions that never made it into Xero at all.
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Invoices marked unpaid that the customer paid long ago, or bills showing as owing that you've already paid. Your aged receivables and payables can't be relied on.
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The bank feed keeps coming in but nothing has been coded or reconciled, and the longer it sits, the harder it is to remember what each transaction was.
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Lodgements have fallen behind. We work out what's outstanding and the right order to bring them up to date.
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Wrong GST codes, GST claimed on purchases that don't include GST, or GST settings that don't match your ATO registration.
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Transfers between your own accounts recorded as income and expenses, or personal spending and money you've put in mixed in with business transactions.
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Spreadsheets or a box of receipts. We can bring them into Xero as part of the rescue.
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A bookkeeper, partner or staff member has left and nobody's sure what state the file is in.
Who is our Rescue My Bookkeeping service for?
Business owners whose bookkeeping has got away from them: months behind, accounts that won't reconcile, or a file so messy you no longer trust the reports. It suits you whether your records are already in Xero or still in spreadsheets, another program or a box of receipts.
If you've only recently set up Xero and want to check it's right, our Fix My Setup service is a better fit.
Why we love rescue work
We love tackling messy files and solving tricky problems. There's real satisfaction in bringing order out of chaos: tracing why an account won't reconcile, untangling duplicates, and working through a backlog until everything lines up.
But fixing the past is only half the job. We'll also set you up with processes that are easier to manage from here on, so your books stay on track and you don't end up back where you started.
How it works
Four clear steps. You always know what happens next and what it costs before any repair work starts.
A thorough assessment before we quote
A messy file can hide several problems behind one symptom. So before we quote, we investigate the concerns you’ve raised, check the key areas of your file and trace problems back to their root cause, so we can tell you exactly what’s wrong and why.
What you receive
A written report of what we found, in plain English
A prioritised repair plan, showing what needs fixing first and why
Short recorded videos or screenshots where it’s easier to show you than tell you
A fixed-fee quote for the core repair work, with any extras as optional fixed-fee add-ons
Ready to get your bookkeeping back on track?
Book a free 15-minute call and tell us what’s going on. We’ll let you know whether an assessment is the right next step, or whether something else would suit you better. There’s no obligation, and no judgement.
Registered BAS Agent | Xero-certified specialist
